Terms of Use
Terms of Use
These terms and conditions shall be applied by Takeda Office Machinery Co., Ltd. (hereinafter referred to as "our company") to the use of the TAG STATIONERY STORE ( https://store.tagstationery.kyoto/ , hereinafter referred to as "this website") operated by our company.
Use of Content
By accepting these terms and conditions and registering as a member, you will be issued an ID and password by this website.
You can purchase products without registering as a member, but by registering, you can receive services exclusive to members, such as e-mail newsletters, information on new products, and special projects. There are no registration or membership fees.
Changes to registered information
If there are any changes to the name, email address, telephone number, address, etc., that you provided when registering on this website, you must promptly notify us and make the changes using the designated method. Please note that while you can change your login password, you cannot change your ID mid-way through the process.
*Please note that if your address changes, if you place an order before changing your registered address, it will be delivered to your previous address.
ID and password management
Customers shall use the ID and password that they have set themselves, and shall manage the ID and password at their own risk. If a customer's ID and password are used illegally by a third party and damages occur, the Company shall not be held responsible in any way.
*If you discover that your ID or password is being illegally used by a third party, please contact us immediately.
order
Customers can order only those products that are in stock among those listed on this website using the designated method. Please note that stock is limited. Please note that orders will only be accepted after payment has been completed.
postage
For purchases totaling less than 8,000 yen, shipping fees will be borne by the customer, with the exception of some products. (*Excluding some areas)
payment method
You can pay by credit card (any company), PAYPAL, cash on delivery, or bank transfer.
Shipping
Products will be delivered by our designated shipping companies: Sagawa Express, Yamato Transport, and Japan Post.
(1) Neither our company nor the shipping company will unpack or install the product or collect packaging materials at the time of delivery.
(2) Orders placed before 9:00 a.m. on business days will be shipped within 3 business days, excluding weekends and holidays. If you choose bank transfer as your payment method, your order will be shipped after we have confirmed your payment.
(3) Delivery times vary depending on the region. For special order items, it may take more than one month.
Exchanges and Returns
We do our utmost to ensure the quality of our products, but if the product you receive is damaged or dirty, or if you receive a product that is different from the one you ordered, please contact us within one week (7 days). We will tell you the return address and the method for returning or exchanging the product.
We generally do not accept returns due to personal reasons (such as the size not fitting, the product not matching the image, etc.). Please consider carefully before placing an order. Even if you return the product for various reasons, you will be responsible for the round-trip shipping costs and other fees.
Changes to Terms
The Company reserves the right to change these Terms and Conditions without the consent of the Customer, and the Customer agrees to such change in advance.
Copyright
All content on this website is the property of Takeda Office Equipment Co. , Ltd. and its content providers, and is protected by Japanese copyright law and international copyright laws.
(1) Use of images and text for commercial purposes is prohibited.
We do not permit unauthorized use of images or text on any website that sells our products. If we find unauthorized use, we will make public the name of the website, the operating company, and the representative, and will request a usage fee for the images.
*Please note that we may temporarily suspend transactions with companies that do business with us as a matter of scrutiny.
(2) Use is permitted only on personal sites (non-commercial sites).
We welcome introductions on personal websites and blogs run for non-commercial purposes. There is no need to contact us when publishing, but we ask that you link back to our website.
*The use of images, text, etc. on the auction site is prohibited regardless of whether you are a company or an individual.
*This does not include affiliate sites or other sites with which we have agreed to partner.
(3) Public Relations
If you are in the public relations field and would like to receive information or interviews regarding our products, or request publication in various media, please contact us at the address listed below.
Media Contact
Mail: info@tagstationery.jp TEL: 075-351-0291
*When sending an email, please change the @ symbol to a half-width character.
Disclaimer
Even if you suffer any damages as a result of using the content, the Company shall not be liable for any compensation.
Governing Law
The interpretation and application of these Terms and Conditions shall be governed by Japanese law.
trademark
The marks displayed on the TAG STATIONERY STORE website are registered trademarks in Japan of Takeda Office Equipment Co., Ltd. The trademarks of the products displayed are the property of their respective manufacturers.