Privacy Policy
These terms and conditions are set forth by Takeda Office Machinery Co., Ltd. (hereinafter referred to as "our company"), and when customers use our company on the TAG STATIONERY STORE (https://store.tagstationery.jp/, hereinafter referred to as "this website") operated by our company, we ask customers to disclose information necessary for transactions and contact, such as their name, address, telephone number, and email address (hereinafter referred to as "personal information"). Based on the purpose of the Personal Information Protection Act, our company handles personal information in accordance with this privacy policy.
This privacy policy is a promise between you and our company regarding the handling of personal information disclosed to us.
This website requires you to register your personal information (credit card number, member ID and password, name, phone number, email address, address, date of birth, etc.) in order to provide member services (delivery of products, acceptance of returns, contact after product arrival, acceptance of special orders, email newsletters, responses to inquiries, etc.) and to provide services to guests (same as above). This personal information will only be used for the provision of services on this website.
*In order to improve our services, we use customer opinions, survey results, usage history, etc.
Safety Management Measures We will establish the necessary internal system in accordance with the purpose of the Personal Information Protection Act and obtain a pledge from employees to handle personal information appropriately. Media containing personal information will be stored securely and will be disposed of after the period during which it will not interfere with business operations. For personal information stored in the system, we will prepare accounts and passwords and implement access authority management so that only employees who need it for business purposes can use it.
Unless you have given your consent to such a provision, we will not disclose your personal information to third parties other than our subcontractors. However, if there are special provisions in the law, or if we receive a request from a public institution such as a court or the police based on the law, we may disclose your personal information without your consent.
Use of SSL This website uses SSL (Secure Socket Layer) encryption technology on pages where personal information, credit card information, etc. are entered to ensure the safe exchange of highly confidential information.
Correcting Personal Information You can correct the personal information you have registered for member services on this website yourself.
If you wish to stop receiving email newsletter information, you can do so on this website.
If you wish to unsubscribe from receiving our email newsletter, please contact us at info@tagstationery.jp.
Contact for requests for disclosure, correction, and suspension of use and provision of personal information Operating company: Takeda Office Equipment Co., Ltd. Store name: Tag Stationery Store Personal information protection manager: Koichi Moriuchi Inquiries: info@tagstationery.jp
Disclosure based on the Specified Commercial Transactions Act
■Distributor｜Takeda Office Equipment Co., Ltd.■Sales Manager｜Kouichi Moriuchi■Location｜ 52, Ichijoji, Sakyo-ku, Kyoto City, Kyoto Prefecture, Japan, Highmart Ichijoji 201
■Telephone number: 075-351-0291
■FAX number: 075-351-0292
■Email address: info@tagstationery.jp
■Payment method
・Credit card/bank transfer (prepayment)
・Cash on delivery・PAYPAL・APPLE PAY
■ Payment deadline
・Cash on delivery: Payment upon delivery ・Credit card: Payment at time of order ・PayPal/APPLE PAY: According to the various contract details ・Bank transfer: Within 7 days of order ■Order expiration date | Please note that in the case of bank transfer (prepayment), if payment is not received within one week (7 days) of receiving the order, it may be cancelled.
■ Fees other than the product price: Shipping fee, COD fee (330 yen including tax)
■Delivery time｜Ordered items will be shipped within 3 business days, excluding weekends and holidays . (If you pay by bank transfer, we will ship the item after confirming your payment.) In addition, if the item is out of stock, we will contact you as soon as we have secured the item. For details, please check the email we send you.
■Application expiration date | If the item is out of stock, we will contact you by email.
■About returns・Returns due to customer's convenienceReturn shipping fee: Customer is responsibleAs a general rule, we do not accept returns or exchanges of purchased products.In the unlikely event that a return is made, we will only accept unopened and unused products within one week of arrival, and the return shipping fee will be borne by the customer.Thank you for your understanding.
■Returns due to defective or incorrect items - Return shipping costs will be borne by us *If you receive a product that is different from your order or is defective, please return the product within 7 days of receiving it. We will promptly ship a replacement product. If we do not have the product in stock, we will accept the return. Return shipping costs will be borne by us.
・Returns must be made within 7 days of the product's arrival date (please contact us by email, phone, or fax)
■Products: Miscellaneous goods, stationery
Operating company
Operating company | Takeda Office Equipment Co., Ltd. Business content | Planning, sales, and store operation of stationery and office supplies Representative director | Noboru Takeda Location | 201 Highmart Ichijoji, 52, Ichijoji, Sakyo-ku, Kyoto City, Kyoto Prefecture
Contact us | info@tagstationery.jp
*When sending an email, please change the @ symbol to a half-width character.
